What Constitutes Health?

As an overall definition, health is the state of being free from illness or injury. In a figurative sense it is a standard for measuring the financial well-being of a company. So taking an holistic view there are 3 components to health, being: Mental. Relating to the mind, done by or occurring in the mind. […]

MISSION STATEMENT. Do you have one?

Does your mission statement set the standard or is it something, somewhere on a wall or in a folder? I’m assuming that you have a mission statement for your department as well as company. Is it eight words or less? Most organisations have a mission statement, many of which are so long and full of […]

Revenue and the Five Elements

I was invited by one of my clients to train their sales force in some aspects of sales and efficient management of their time. To focus their minds I explained that there are only five ways to increase revenue, being an increase of one or several of the following: Leads/enquiries – the potential customers who […]

Your Communication Model

“Good communication is as stimulating as black coffee, and just as hard to sleep after” Anne Morrow Lindbergh (née Anne Spencer Morrow 1906 – 2001) American author, aviator and the spouse of fellow aviator Charles A. Lindbergh, Jr. ARE YOU THE MODEL COMMUNICATOR? By understanding the Communication model, we can analyse and tweak our communication […]

You’re Not Listening!

“You’re not listening!”  Has anyone said that to you, or you to others? Listening is the first essential of good communication. An effective communicator will spend more time listening than talking. It is difficult to discover another person’s needs or requirements if you are doing all the telling. Good communication is about listening, but it […]

Tips For The Perfect Blog

1. Only post information that you would want everyone (here and overseas) to know. 2. Think about the consequences before you post. Do not post anything which could be construed as defamatory or seen as detrimental to yourself. 3. Consider the reader so post to educate, not promote yourself and your wares. At the end […]

Power of Questions

“Judge a man by his questions rather than his answers” Francois-Marie Arouet, 1694 – 1778. Better known by the pen name Voltaire; French writer, philosopher and advocacy of civil liberties. The mind has great difficulty not answering a question. Don’t believe me? Then let me ask you this question, “After you’ve woken up, what is […]

Horse to Water

The young sales person approaching the Sales Manager, after she’d just lost a sale, philosophically exclaimed, “Well you can take a horse to water but you can’t make it drink”. The Sales Manager replied “Maybe so, but your job isn’t to make the horse drink. Your job is to make it thirsty.” When we are […]

Do you focus on all three?

“Quality is never an accident. It is always the result of intelligent effort” John Ruskin, 1819 – 1900. English social philosopher, artist, writer, art critic There are only three strategies to business we need to consider. And they are your Marketing Strategy, your Operations Strategy and your Finance Strategy. The closer these strategies are to […]

There’s only Five ways

“If you don’t know where you are going, any road will take you there” Charles Lutwidge Dodgson, better known by the pen name Lewis Carroll, 1832 – 1898. English author, mathematician, logician, Anglican clergyman and photographer. Whether you are a micro business or a multinational organisation, there’s only five ways to increase your Dollar sales, […]

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